By accessing or using Double M Studios, you accept these Terms of Use and agree to be bound by them. Failure to comply with these terms or any laws or regulations may result in suspension or termination of your access or use.
Double M Studios ("Company," "we," or "us") provides resources ("Services") through its website at www.doublemstudios.com (the "Site"). The Services are provided subject to these Terms of Use, as amended from time to time in accordance with Section 10 below (these "Terms," "Terms of Use," or "Agreement").
Double M Studios offers hourly sessions ("Sessions") and membership plans ("Memberships") which provide unlimited access to resources.
Memberships are offered on a monthly or annual basis. Your hours renew each month based on your subscription. Your hours as a Member do not roll over each month.
Payment for Services is non-refundable.
Gold Members booking sessions will not be provided an engineer by default. You can request an engineer for a discounted rate. Details will be provided on June 16th, 2024.
Sessions without an engineer are unsupervised. You will receive an access code to enter the facility during your scheduled time.
The code will be active 5-minutes before and deactivate 5-minutes after your session ends.
A: It doesn't affect your membership or hours. This enables unsupervised booking for the studio.
A: We have a digital lock system. You'll receive a code and a video walkthrough before your session.
A $250 refundable security deposit may be required for unsupervised sessions. The deposit will be refunded upon completion of your session, provided no damage is found.
Report any damage to equipment, furniture, or property to staff or [email protected]
Report malfunctioning equipment to staff or [email protected]
Report theft or suspicious activity to staff (if available) and [email protected]
This cancellation policy applies to the services provided by Double M Studios.
Customers are allowed to cancel their services within 30 days from the date of purchase or subscription.
If a cancellation is made within the specified 30-day period, customers may be eligible for a refund. However, please note that payment for services is generally non-refundable. Refunds are subject to company discretion.
To cancel your services, please contact us at [email protected] or send correspondence to 966 Hungerford Drive #19B, Rockville, MD 20850. Provide your name, contact information, and details of your cancellation request.
Payments made for services rendered during the 30-day cancellation period are non-refundable.
The following activities are prohibited: smoking inside our studio, damaging studio property, spamming or DDoS-ing our systems, and illegal activities harming our business. Breach of these prohibitions may result in suspension of Services and/or access.
By accessing or using Double M Studios, you acknowledge and agree to the following regarding the opt-in for SMS and email marketing communications:
Your personal information will be collected and processed in accordance with our Privacy Policy. Third-party service providers may be engaged to facilitate communication delivery. These providers comply with data protection laws.
The frequency of communications may vary. Opting-in is not required to use our services.
Our Site uses cookies to track user behavior through Meta Pixel, Google Analytics, and Google Tag Manager. This information helps us understand how users interact with the website.
We may modify these Terms at any time. Modifications will be effective when posted on the Site. Your continued use indicates acceptance of the modified Terms.
Double M Studios provides resources and services "as is" without warranty of any kind. Double M Studios does not warrant that the website or services will be uninterrupted or error-free.
For any questions or concerns regarding these Terms of Use, please contact us at [email protected] or send correspondence to 966 Hungerford Drive #19B, Rockville, MD 20850.